Why is my order shipping in multiple packages?

To get your items to you ASAP, we sometimes need to ship different items from different locations like our multiple distribution centers and retail stores.


What payment methods do you accept? 

shopv2v.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal*, Apple Pay, and V2V Gift Cards.


Why is my item on backorder?

Occasionally, an item for sale on ShopV2V.com has not yet been received at our distribution center or is so popular that we have trouble keeping it in stock. You may order a backordered item to reserve your favorite color and size, but it will not be shipped to you until it is in stock. The expected ship date will be listed when you add an item to your Shopping Bag. Please note: Backorder shipping dates are subject to change. We will email you with any date changes.


What is California Proposition 65?

Some of our products may be made of materials containing chemicals identified on California Proposition 65. In accordance with California Proposition 65, we issue the following warning to our California customers: These products may contain one or more chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. This warning is found in the details on the product detail page for applicable items. For more information regarding California Proposition 65 and lead-related FAQs, please click here.